Triage Nurse Description -A triage nurse at Bella Health and Wellness is a phone triage nurse that prioritizes incoming clinical patient calls and cases according to urgency and sees them through until they are completed
Roles and responsibilities: -Triage and manage all of the patient cases that come through the clinical nurse inbox in a timely manner -Take care of any of the patient cases that fall within Bella Health and Wellness nurse triage guidelines. -Ensure proper documentation in chart for each patient interaction/phone triage scenario -Manage orders and authorizations clinical inbox -Ensure the nurse voicemail is checked routinely (about every 2 hours) and patient cases and documentation are made for each call
Clinical Resource Nurse Description -A resource nurse at Bella Health and Wellness is a nurse that serves as a resource to patients, providers and other clinical staff to meet the daily needs of the clinic
Roles and responsibilities -Manages any nurse visits that are scheduled (NSTs, pediatric vaccines, patient teaching on home injections, lab draws, IV therapy, ect). -Serves as a resource to MA's and providers -Provides education, teaching and oversite for MA's -Resource nurse helps break others for lunch -Resource nurse helps triage as able and helps close out clinical nurse inbox at the end of the day -Counsels and educate patients as appropriate
Job Specific Competencies and Knowledge -Good understanding of the Bella Mission -Current state licensure as a registered nurse and BLS certification -1+ years of professional nursing experience -Must be a competent nurse with the ability to think critically and work independently -Must be compassionate and caring -Strong organizational and interpersonal skills -Strong written and verbal communication skills.
