OLSC Retreat Center Business Center

OLSC Retreat Center is nestled in the foothills of Cupertino amidst stunning hilltop vistas and our retreat center provides an atmosphere of tranquility and peace.
The Retreat Center is seeking an energetic, flexible and proficient full time Director of Operations responsible for overseeing effective all day-to-day Retreat Center operations. He/she will supervise all administrative and marketing processes. Train and manage all employees in conjunction with Team Lead. Establish and execute plans to ensure the smooth operation of the Retreat Center and attainment of team goals. Responsible for creating, tracking, and managing all financial systems and managing the Operations budget. Duties include reviewing the Retreat Center documents to make inferences about factors like communication or productivity, and following all Retreat Center rules set forth by the organization Employment Agreement.

RESPONSIBILITIES
Implement standardized processes for the following operational activities:

Administrative
• Respond to prospective retreatant inquiries
• Manage the retreat registrations process
• Provide accounting support
• Manage expense reporting process
• Manage payroll reporting process
• Assist with retreat scheduling

Food and Beverage
• Perform menu planning with kitchen staff for all events
• Manage kitchen staff, ensuring shopping, meal prep and cooking is covered for upcoming events
• Oversee day-to-day operations within budgeted guidelines and to the highest standards
• Ensure that all the food and drinks are of the highest quality and customers are satisfied with the food and service.
• Ensure compliance with all health and safety regulations

Housekeeping
• Maintain retreat center at the highest standards of cleanliness inside and out
• Schedule and supervise cleaning staff as needed for events
• Oversee stocktaking and ordering of cleaning equipment, linen, and room supplies
• Ensure sanitization of retreat center between uses/events

Facilities
• Ensure the beauty and functionality of the grounds and buildings
• Oversee maintenance staff
• Check for faults or damage and arrange for repairs and routine maintenance work

Human Resources
• Oversee the development of staff and volunteers proportionate to organizational needs
• Oversee recruitment by preparing job descriptions, posting ads, and managing the hiring process
• Create and implement effective onboarding, training, and development programs

Respectful and open to the teachings of the Catholic Faith. Practicing the Catholic Faith.
Open to and very supportive of the mission of the Legionaries of Christ and the Regnum Christi Movement.
Values to exhibit: Communion, Collaboration, Mutual Trust/Respect, Accountability, Subsidiarity, Team Player, Humble Service

Desired Skills and Characteristics:

Communication Skills: Excellent verbal and written communication skills.
Attention to Detail: High degree of accuracy in data entry and processing.
Organizational Skills: Strong organizational and time management skills.
Problem-Solving: Ability to identify inefficient processes and implement improvements.
Team Player: Ability to work well with others and support team members including in a matrix environment.

Education and Experience:
Education: Bachelor's degree in business administration, or relevant field
Experience: A minimum of one to 5 years of experience in business administration or similar, including supervisory responsibilities.

Benefits:
Generous paid time-off: holidays, vacation, personal and sick time, full employee, and family healthcare coverage, and excellent 401(k) retirement savings benefits.
Position is 100% on site.

Our Lady of Santa Clara Retreat center is an organization full of great people working to achieve the Catholic Church's modern evangelizing mission. If you are interested in joining our team, apply here.
https://recruiting.paylocity.com/recruiting/jobs/Details/3203435/OUR-LADY-OF-SANTA-CLARA-LLC/OLSC-Retreat-Center-Business-Manager---Full-Time
Application must include: (a) a meaningful cover letter; (b) wage expectations; and (c) resume.