Case Manager

Job Description
Position Title: Case Manager

Reports To: Executive Director

Location: Mary’s Place

FLSA Status: Non-Exempt (eligible for overtime pay)

Position Summary
The Case Manager reports to the Executive Director and is accountable for all case related aspects of a resident’s journey towards stability and independence. The Case Manager works with residents on their personal growth goals, tracks their progress, and connects them with internal and external resources. This role ensures a safe, structured, and nurturing home environment for residents and their infants, in alignment with the faith based, pro-life mission of Mary’s Place. The Case Manager works closely with the Executive Director to provide comprehensive support to residents, ensuring their spiritual, physical, emotional, and social needs are met while advancing the mission and values of Mary’s Place.

Essential Duties and Responsibilities
Case Management & Resident Support:

Conducts weekly one-on-one meetings with residents to set and review short-term and long-term goals. These sessions are a form of informal counseling to help residents work through self management issues, personal care, and relationship patterns.
Support residents in making life-affirming decisions for themselves and their children.
Develops a plan with each resident for pregnancy through the postpartum period, which includes amended expectations for chores and daily schedules for up to six weeks after birth.
Works with residents to connect with and enroll in assistance programs such as WIC, SNAP, and Medicaid.
Assists residents in arranging tutoring, G.E.D. programs, and vocational training
Coaches residents on how to dress and conduct themselves in job interviews.
Assists with creation and approval of weekly schedules and manages budgets.
Helps to develop a plan for residents who are ready to transition out of Mary’s Place, ensuring a "soft landing" with appropriate referrals and an offer of continued support.
Administrative & Operational Duties:

Participates in the observation of medication administration, when necessary.
Maintains resident information files, keeping them organized and secure to ensure confidentiality.
Tracks residents' progress in parenting, educational and employment programs.
Provide guidance and encouragement consistent with the pro-life mission of Mary’s Place.
Notifies house staff of residents' appointments, interviews, and special visits.
Verifies a resident's destinations before approving and makes follow-up calls to ensure client and program safety.
Notifies the Executive Director and other relevant staff of any rule violations or incidents, and completes the necessary documentation, such as incident reports, within 24 hours.
Qualifications

Associate’s or Bachelor’s degree in social work, human services, or a related field is preferred. Masters preferred
Minimum of two years of experience in the human services field, preferably working with at-risk women and their babies.
Strong crisis intervention skills.
Excellent verbal, written, and listening skills with a demonstrated understanding of and sensitivity to diverse populations.
Strong computer and office skills.
Minimum Job and Physical Requirements

Eligible to work in the US.
Must be able to maintain confidentiality of all resident information.
Must be able to work a flexible schedule, including nights and weekends when needed.
Disclaimer
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by the Executive Director to meet the ongoing needs of Mary’s Place. Duties, responsibilities, and activities may change at any time with or without notice.