eCommerce Specialist at Ave Maria Press

Drive Growth and Innovation in Faith-Based eCommerce!

Are you passionate about creating impactful online experiences and leveraging digital tools to share transformative content? Do you excel in optimizing websites, managing online campaigns, and driving eCommerce growth? If so, we invite you to join Ave Maria Press as our eCommerce Specialist, where your technical expertise and creativity can help advance our mission.

About Us
At Ave Maria Press, we believe in the transformative power of words to inspire, enlighten, and uplift. With a rich legacy of publishing high-quality, trustworthy Catholic content, we are dedicated to spreading messages of faith, hope, and love. We are looking for an eCommerce Specialist to enhance our digital platforms, improve discoverability, and optimize the customer journey.

What You’ll Do

Enhance and Maintain eCommerce Platforms

• Manage the Ave Maria Press website to ensure a seamless shopping experience, optimize product placement, and update site content regularly.
• Collaborate with web developers to troubleshoot and address technical issues, ensuring optimal website functionality.
• Implement SEO best practices to improve organic search rankings and drive traffic to the website.

Maximize Visibility Across Platforms

• Optimize the placement and promotion of Ave Maria Press titles on external platforms, including Google and Amazon.
• Oversee pay-per-click (PPC) campaigns on platforms like Google Ads and Amazon, monitoring performance and refining strategies to maximize ROI.
• Conduct keyword research to improve discoverability and create competitive product listings.

Drive eCommerce Growth

• Develop and execute strategies to increase online sales, improve conversion rates, and expand the reach of our titles.
• Analyze website and sales data to identify trends, measure the effectiveness of campaigns, and inform future initiatives.
• Work closely with the Marketing and Sales teams to align eCommerce strategies with overall business objectives.
• Continually monitor and set goals in Google Analytics to track performance and identify opportunities for growth.

Enhance Customer Engagement

• Create and manage user-friendly resources, such as FAQs and automated flows, to address common customer inquiries.
• Regularly update and maintain the Help Center, ensuring accuracy and relevance of content.
• Provide exceptional support to customers navigating our eCommerce platforms.

Coordinate Travel and Conferences

• Assist in planning and staffing conferences, including booth setup, shipment coordination, and staff schedules.

Who We’re Looking For:

Tech-Savvy Problem Solver

• Proficient in eCommerce platforms, analytics tools, and SEO strategies.
• Skilled at troubleshooting issues and implementing solutions to improve digital performance.

Customer-Focused Strategist

• Committed to optimizing the online shopping experience and addressing customer needs effectively.
• Creative in identifying ways to enhance product discoverability and engagement.

Detail-Oriented Multi-Tasker

• Highly organized with the ability to manage multiple projects and deadlines simultaneously.
• Comfortable working collaboratively in a cross-functional team environment.

Creative Innovator

• Passionate about staying ahead of digital trends and implementing innovative eCommerce solutions.
• Able to bring fresh ideas to improve online performance and customer experience.

Desired Skills and Experience

• Bachelor’s degree in Marketing, Business, or a related field.
• 2–4 years of eCommerce or digital marketing experience.
• Strong knowledge of SEO, keyword research, and PPC campaign management.
• Familiarity with platforms like SEMrush, Google Ads, and Amazon Seller/Vendor Central.
• Experience with data analysis and reporting tools.
• Familiarity with Catholic teachings and publishing.
• Ability to travel as needed for conferences and events.

Position Details

• This is a full-time salaried position. The expected work hours are 37.5 hours per week, between the business hours of 8:00 a.m. and 4:30 p.m. (ET), Monday through Friday.
• This role is based in Notre Dame, Indiana. Candidates should be committed to being integrated into our company culture and contributing to our team’s success.
• This role offers competitive compensation and a comprehensive benefits package, including paid time off and a 403(b) retirement plan. Ave team members are part of a supportive company culture and contribute to a dynamic, mission-driven team committed to collaboration and innovation.

Why Join Us?
At Ave Maria Press, your work is more than just a job; it’s a mission. We offer a vibrant, collaborative workplace where your contributions make a real impact. Enjoy a balanced workday, comprehensive benefits, and the opportunity to be part of a team that shares your passion for faith-driven content.