Job Title: Member Advocate / Patient Advocate
Location: Catholic Archdiocese of Denver
Job Type: Full-Time or Part-Time
Reports to: Director of Care Management
About the Role: As an advocate, you will be a trusted guide and support for the clergy members of the Catholic Archdiocese of Denver, helping them to navigate the complexities of healthcare and supporting their overall well-being. You will coach members in making positive and lasting lifestyle changes, improve their nutritional choices and encourage them to meet individual goals. Rather than providing hands-on clinical care, you'll serve as a compassionate coordinator-ensuring that clergy members receive the right care, in the right place, at the right time.
This member advocate role blends purpose-driven service with professional expertise, offering the chance to build meaningful relationships while helping clergy members access the resources they need to flourish. If you're passionate about supporting others, thrive in a mission-centered environment, and want to make a meaningful difference in the lives of those who serve the Church, this role offers a rare and fulfilling opportunity.
Key Responsibilities:
Serve as a dedicated advocate and primary point of contact for clergy, supporting them in navigating healthcare services, benefits, and resources.
• Provide compassionate, faith-respectful support aligned with the mission of serving clergy
• Coordinate medical, dental, and specialty appointments to ensure timely access and continuity of care
• Support clergy with insurance navigation, prior authorizations, claims questions, and benefit coordination
• Provide clear, accessible health education so members understand and fully utilize their benefits and resources
• Promote preventive wellness by educating members on health initiatives and available programs
• Conduct regular check-ins and proactive outreach to identify needs early and prevent care gaps
• Create individualized care plans tailored to each member's physical, emotional, and practical needs
• Collaborate with pharmacists, social workers, and care managers to deliver coordinated, whole-person care
• Provide post-hospitalization follow-up and optional on-site visits when appropriate
• Assist with medication coordination and communication between providers
• Assess nutritional needs and encourage healthy lifestyle changes
• Assist members with remote monitoring tools such as glucometers, blood pressure cuffs, and medical alert systems
• Manage delivery of medical supplies and other essential health-related items
• Conduct home safety assessments and arrange modifications, meal services, or support services as needed
• Connect members with community resources including transportation, home care, and social support services
• Develop and support outreach efforts to increase awareness and engagement in available services
• Participate in client and team meetings to identify needs and coordinate comprehensive support
• Maintain accurate and timely documentation of member interactions and care coordination activities
• Maintain strict confidentiality and compliance with PHI and HIPAA guidelines
• Engage respectfully and professionally with clergy, families, and colleagues
• Travel locally for member visits, diocesan events, or meetings as needed
• Perform additional duties as assigned by the Director of Care Management
Who We're Looking For:
• Minimum 3 years of healthcare experience required with background in one of the following areas:
• Exceptional communication and listening skills with the ability to offer emotional support.
• Strong organizational abilities and attention to detail.
• A humble, service-oriented demeanor and genuine desire to support others.
• Ability to work independently and collaboratively with healthcare professionals.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Able to travel within the geographical territory of this Archdiocese. Travel expenses will be covered.
Compensation & Benefits:
• Annual salary of $50,000 - 60,000 commensurate with experience.
• Full-Time employees are eligible to receive:
o Medical, dental, and vision insurance
o Retirement plan
o 7 paid holidays
o Vacation and sick leave
o Company contribution of 90% toward individual medical premiums
Availability: This position is available immediately. If you are compassionate, detail-oriented, and inspired by the opportunity to support clergy members in their health and wellness journey, please submit your resume and a cover letter to [email protected]
Equal Employment Opportunity: Meta Care Inc. is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply.
