GENERAL SUMMARY:

The Donor Relations Coordinator supports the organization's fundraising and stewardship efforts by managing donor records, coordinating acknowledgments, assisting with events, and ensuring accurate, timely communication with donors. This role is responsible for assisting with the maintenance of integrity of donor data, strengthening donor relationships, and supporting the development team with administrative, cultivation, and stewardship activities.

This is a full-time, 40-hour per week position. Standard hours are generally Monday through Friday; however, this position requires flexibility, including evening and weekend availability to support donor events, fundraising activities, community functions, and peak development cycles. Occasional extended hours may be required for major campaigns, seasonal initiatives, and special projects.

MINIMUM QUALIFICATIONS:

A. Education, Experience & Certifications:

Bachelor's degree OR equivalent experience in fundraising, customer service, nonprofit development, or a related field
Previous experience in donor relations, fundraising, events, or nonprofit operations
B. Other Qualifications:

Excellent communication skills and strong attention to detail
Experience with a donor CRM system
Proficiency with Microsoft Office and G Suite
Ability to manage multiple tasks in a fast-paced environment
Knowledge of stewardship practices and fundraising principles
C. Physical Demands

Ability to lift up to 25 lbs for event materials
Standard office environment and frequent computer use
D. Working Environment

Office and Community Environments
Evening and weekend availability required
Regular travel to program sites or event locations
Essential Job Duties/Performance Standards:

A. Donor Stewardship & Communications - 25%

Prepare and send donor acknowledgements, letters, receipts, and stewardships communications
Assist with donor recognition materials, impact updates, and newsletters
Support donor engagement activities and retention strategies
Respond to donor inquiries professional and promptly
B. Database Management & Reporting - 25%

Maintain accurate donor records in the CRM (DonorPerfect)
Enter gifts, pledges, event registrations, and in-kind contributions daily
Generate donor reports, giving summaries, segmentation lists, and mailing lists
Conduct routine database audits to ensure data integrity and consistency
C. Events & Fundraising Support - 40%

Assist in planning and executing donor-centered and fundraising events
Coordinate logistics: invitations, RSVPs, donor check-in, seating, and follow-up communications
Provide on-site support, including evening and weekend coverage as needed
Assist with donor appreciation initiatives and community engagement activities
D. Administrative & Operational Support - 10%

Prepare meeting materials, donor profiles, and briefing documents for leadership
Support donation processing, matching gifts, workplace giving, and in-kind tracking
Maintain organized filing systems (digital and physical) related to donor activities
Assist with special projects, seasonal initiatives, and development team priorities

This job description is a summary of the essential duties and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities. This job description is subject to change at management's discretion.

We are an equal opportunity employer.

We are an E-Verify Program Participant

ADA Compliant: If you require a reasonable accommodation please let us know by calling the main office at (225)-383-7837.