Director of Volunteer and Guest Services

Director of Volunteer & Guest Services

Paul's Pantry has an immediate opening to join our team as Director of Volunteer & Guest Services. The ideal candidate is an energetic, community-minded and compassionate individual with experience leading volunteers. The successful applicant will not only have the necessary professional skills but will also have a heart for service as well as an infectious, positive attitude. This person will work closely with our dedicated staff and volunteers to prepare the pantry for our daily distribution. Position is full-time, benefit eligible.

Duties include:
• Overseeing, directing and leading volunteers
• Directing and scheduling volunteer drivers, special pick-ups, including large donations
• Coordinating community food drives
• Entering volunteer hours and other pantry information into database for monthly reports
• Scheduling groups and leading tours as needed
• Providing oversight of interview and check-in process
• Maintaining a positive attitude while working with and serving people in need

Required skills:
• Ability to adapt to fast-paced, changing environment
• Concern for the poor and marginalized
• Computer skills including spreadsheets, databases, social media and email
• Servant-leadership skills
• Decision-making ability
• Interpersonal communication and phone skills

Preferred skills:
• Spanish language skills
• Logistics/ dispatch experience
• Customer service experience

Benefits:
Paul's Pantry offers a competitive salary and benefits package including: health insurance, dental, paid vacation, IRA, life insurance and more.