Operations Specialist

Operations Specialist
Status: Full-Time, Salary
Salary Range: $38,000 -$40,000 Annual
Location: Waukesha Office 3 days per week / remote 2 days per week.
Interested applicants should submit a cover letter and resume to Molly Modrzynski at
[email protected]
Overview:
The Operations Specialist is responsible for supporting the behind the scenes work across all
departments under Operations. S/he will perform tasks in the User Management System (Back
Office), assist in the stewardship of new trainees, new publishers and established publishers,
and be efficiently cross-trained in various operations roles.
Responsibilities:
Assist in user management and data entry in Back Office.
Communicate via phone, email and text message with various Home Office staff
regarding assigned projects with excellent customer service.
Work with the marketing team on outreach initiatives.
Assist with the evaluation and onboarding of independent contractors.
Create distribution areas for incoming trainees and develop new markets as directed.
Assist in the scheduling and coordination of Home Office Meetings.
Perform general administrative duties such as, filing, taking and distributing meeting
minutes, managing schedules, scheduling appointments with internal and external
parties, ordering supplies, and maintaining database records.
Mail training kits to trainees during training cycles, and mail additional
magazines/supplies to publishers and the recruiting team as requested.
Work on special projects as assigned.
Skills:
Excellent communication skills, specifically via phone and email.
Attention to detail.
Proficiency in using basic office software; Google Suite, Microsoft
Basic knowledge of Zoom.
Requirements:
Must be 18 years of age or older.
Must have a computer with access to high speed internet and reliable phone service.
2-yr/4-yr. college degree is preferred.

P.O. Box 1588, Brookfield, WI 53008
www.DecidedExcellence.com