Director of Resettlement Services - RIC

Join an awesome team of professionals at Commonwealth Catholic Charities (CCC)! Our friendly staff is committed to providing quality and compassionate services to all people throughout Virginia. We offer a robust benefit package including health, dental, vision, life, short term disability, long term disability, employee assistance programs, legal resources, generous paid time off, fourteen paid holidays, and a cutting-edge retirement savings program.

Job Summary: This position is responsible for providing leadership, direction and oversight to all resettlement services, Immigration and Interpreter Services programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assess resettlement services needs in Virginia; oversees the development of new resettlement services programs or expansion or modification on existing programs of resettlement services programs.

Ensure the effective provision and delivery of resettlement services through program planning, compliance with regulatory standards, and best practice standards

Assess service needs and opportunities in the areas of Immigration Services and Interpreter Servicers; oversees, directs, and provides support to program continuity, expansion and growth

Build and maintain relationships with key stakeholders and partners in the resettlement, immigration, and interpreter services arena.

Provide supervision of all resettlement, immigration and interpreter services supervisors/managers and staff directly or through others, evaluate and ensure training and development needs are met.

Ensure cost effective service delivery, prepare and reconcile budgets for assigned programs; respond to budget variances as needed.

Develop, review, assess, and strengthen policies and procedures related to the Resettlement & Immigration Services programs.

Monitor and enhance program effectiveness; work with PQI staff to develop and implement evidence-based practice model and solid outcome measurement reporting.

Oversee the collection of program data and preparation of reports to meet agency, state, federal and local requirements.

Participate in overall promotion of the programs within the community.

Directs and provides support to Immigration Counseling program.

Represents the Agency in the community and workplace in a professional and ethical manner.

Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.

Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.

Utilizes a basic knowledge of Microsoft Office applications.

EDUCATION and/or EXPERIENCE: Bachelor's degree in a related field of study required with ten years of experience. Five years of supervisory experience is required.

WORK ENVIRONMENT: The work environment is favorable.

DIRECT REPORTS: Resettlement Program Manager, Interpreter Services Supervisor

Turn your passion for helping others into a meaningful career with CCC. Apply now at https://www.cccofva.org/openpositions Commonwealth Catholic Charities is an equal opportunity employer and a drug free workplace.