Case Manager - Employment
(Matching Grant Program)
Migration and Refugee Services, Arlington, VA
Full time non-exempt $24.14/hour Estimated annual salary $50220
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The Employment Specialist of Catholic Charities Diocese of the Arlington (CCDA), Migration and Refugee Services (MRS), assists and prepares both refugees and asylees to become self-sufficient through employment in the shortest time possible under the Refugee Match Grant Employment Program (MG). He or she is responsible to fulfill all contractual requirements of a federal funded grant and meet outcome goals.
• Monitors employment and client training trends including local trends in the labor
• Devises and oversees an outreach strategy to recruit employers.
• Maintains positive relationships with clients, employers, training schools, and community colleges using a database to ensure consistent contact.
• Advocates for client employment and education and training needs in workforce and academic development forums.
• Educates refugees about the resources available within the communities in which they live.
• Supports all employment partners and follows all policies and procedures including and not limited to: discipline policy, operations policy, drug-free workplace policy, personnel policy, confidentiality policy, pandemic emergency protocols, difficult case protocols, and other policies outlined in the staff handbook.
• Maintains all required documentation and provides all services within the timelines required.
• Tracks in-kind donations and volunteer hours for reporting purposes.
• Mentors first-time Employment Specialist staff to assist with training and program success.
Documentation and Reporting
• Reports to Supervisor for supervision and submission of statistics and required data.
• Reports any incidents regarding safety and security of students to supervisor immediately.
• Prepares monthly and quarterly program reports for submission to Office of Newcomer Services and Catholic Charities in timely manner.
• Prepares program status report as requested.
• Ensures accurate and up-to-date VNIS reporting.
• Reports on local trends in education insofar as they impact refugee resettlement.
• Prepares files for internal and external audits as needed or requested by supervisor.
Knowledge, Skills, and Abilities
• Bachelor's degree
• Minimum 3 years of documented successful employment specialist work (or equivalent) with refugee populations.
• Able to communicate effectively in writing and verbally, to clients and external agencies.
• Provides orientation and career counseling.
• Must be a proactive team player and create a team atmosphere.
• Must reflect good team leadership and promote inter- and intra-agency collaboration.
• Assesses the employment readiness of the refugees and asylees and creates an Individual Employment Plan for each client.
• Must be able to accomplish individual and program goals with minimal day-to-day supervision.
• Able to work independently when needed and may also seek guidance from the Associate Director of Self-Sufficiency, as needed.
• Be able to set up and accompany refugees and asylees to job fairs, job interviews, and completing applications.
• Be able to assess and refer refugees and asylees for English as Second Language (ESL) and other trainings.
• Reports to the Associate Director of Self-Sufficiency for supervision and submission of statistics and required data.
• Flexible to work irregular hours.
• Proficient in Microsoft Word and Office products.
REQUIRED - PROVIDE INFO IN COVER LETTER: Must possess a valid driver's license, have a good driving record, have at least three years of US driving experience, and be willing to transport clients in agency vehicles.
• Must be able to remain in a stationary position
• Must be able to carry up to 35 lbs to help clients with transporting items.
• Occasionally ascends/descents stairwells.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (within a few feet of the observer).
• Drive long distances in exceptional circumstances.
Potential career path for an Employment Specialist at Catholic Charities:
Employment Specialist 1
Employment Specialist 2
Senior Employment Specialist 1
Senior Employment Specialist 2
BENEFITS: Vacation, Sick, 15 paid holidays in 2023, Medical, Dental, Vision, Pension, Diocesan Tuition Reimbursement K-12 after 1 year, free parking, Professional development tuition assistance eligible after 1 year
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