Pregnancy Help Center - Client Specialist

Catholic Charities of East Tennessee's (CCETN) Pregnancy Help Centers offer an extraordinary opportunity to navigate the incredible journey of pregnancy. Join us as the Client Specialist and become an integral part of our team. Our programs are designed to empower parents-to-be by offering comprehensive education and vital resources. As the Client Specialist, you will be at the forefront of this transformative initiative.

Job Responsibilities:

• Screen and complete intakes for individuals and families determining appropriateness for program services; provide necessary referrals
• Work and communicate with the community partners regarding resources and client's needs
• Conduct individual and group sessions
• Ensure continuity of service and care and timely adjustments to service provision
• Recruit and train volunteers for staffing of the pregnancy helpline and other programs
• Update and maintain referral book
• Act as an integral part of the overall program design to incorporate recreational, nurturing, therapeutic, safety, crisis intervention, learning opportunities and individualized planning
• Maintain case files/progress notes; prepare other paperwork as required

Job Requirements:

• Must be willing to travel if required
• Must be able to move objects weighing up to 25 lbs.
• Must be able to successfully pass a background check
• Must maintain any training and certification requirements
• Must support the teachings of the Catholic Church and embody our organization's mission and culture through behavior and daily interactions
• Regular and predictable on-site attendance is required

Job Qualifications:

• High school diploma or equivalent is required
• Fluency in Spanish and English is preferred
• Minimum of 1 years' experience in a management position within a social service agency
• Experience with MicroSoft Word, Excel, and Outlook
• Experience supervising, consulting, planning, and developing people and programs and having knowledge of community resources and the ability to work with diverse groups of people

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

Monday to Friday