Date: August 27, 2023
Position Available: Executive Director of Physical Plant Services
Reports To: Senior Vice President / Chief of Staff
Department: Physical Plant Services
FLSA Status: Exempt
Hours: Primarily 8:00 a.m. - 4:30 p.m. Monday through Friday; occasional evening and weekend hours
Please apply online: https://franciscan.edu/executive-director-of-physical-plant-services/
The Executive Director of Physical Plant Services will provide leadership as well as general, administrative, and technical management, supervision, and direction to a comprehensive facility management organization. Deliver highly reliable, customer-oriented, and collaborative services with a focus on effective and efficient operations.
• Provide strategic direction and organizational leadership to 25 full-time staff in the areas of planning, design and construction procurement and management, energy procurement and conservation, facility maintenance and repair, custodial services, and landscape maintenance.
• Develop, execute, and oversee operational plans for many campus events, situations, and projects. Is responsible for all physical maintenance, repair, replacement and improvements on the campus and any contractors performing that work.
• Facilitate development and implementation of a multiyear comprehensive campus facility master plan to fulfill the University's vision for expanded growth and impact.
• Develop plans for a variety of capital projects, engage with stakeholders and University leadership to define the scope, budget, and desired outcomes. Set and manage stakeholder expectations, envision desired future state and functionality, assess risks, obstacles, and constraints, and develop project plans through design professionals.
• Manage capital projects by effectively aligning human and financial resources around the project plan, set deadlines and monitor progress. Anticipate and creatively solve problems as they arise - ultimately delivering projects on time and within budget, that meet stakeholder expectations. At project completion, perform a critical review with the project team, looking for areas of improvement.
• Evaluate deferred maintenance on an ongoing basis and establish prioritized plans for the renewal of campus grounds and facilities. Develop strategies to adapt to changing priorities.
• Maintain an effective budgeting, forecasting, and cost accounting model. Review and reconcile departmental budgets, facility budgets, capital project budgets, and construction in progress.
• Effectively communicate and engage others within the department and across campus. Use both formal and informal means of communication and influence. Build authentic, trusting, and fruitful relationships within the University. Effectively relate to all people above, below, and at peer level. Genuinely listen and understand how different people and departments think and function - influencing, adapting, and changing as needed.
• Ensure a motivated and accountable environment by providing inspiration, transparency, feedback, development opportunities, and the setting of annual objectives and metrics as appropriate.
• Build effective and fruitful relationships with key external resources such as contractors, architects, developers, and building officials.
This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the needs of the University and the Office for Personal Vocation.
Must understand, support and embrace the mission of Franciscan University of Steubenville and possess the following:
1. Demonstrated ability to lead and direct the creation of architectural and engineering designs, construction contract documents, and service contracts. Knowledge of the Ohio Building Codes or the ICC Codes.
2. Possess operational knowledge of HVAC systems, Grounds care, Maintenance trades, Custodial practices, safety and general office operations.
3. Demonstrated ability to successfully get at the root causes of problems and to develop targeted solutions in a collaborative and prudent manner.
4. Successfully planned, developed, and managed large scale construction and major maintenance renewal projects.
5. Track record of success in a fast-paced environment which required multi-tasking between areas of responsibility and impeccable organizational skills.
6. Development of operating and capital budgets based upon historical information and determined projections.
7. Proficient in electronic communications and software; Microsoft suite including Outlook, Excel, Word, PowerPoint, Project, OneNote; Adobe Acrobat. The use of AutoCAD and Revit is helpful.
Non-Technical Skills & Competencies
• Understands, embraces, lives, and advances the University's Catholic and Franciscan Mission. Takes specific steps to visibly witness and champion the University's values of community, conversion, and encounter; inspires and challenges others to express and support these values through their daily lives and work. Develops and implements activities and programs that establish and maintain a sense of unity and shared purpose, and ensure the University's mission, vision, and values are highly visible and integrated into all physical plant activities.
• Examines relevant trends and projections, and seeks insights of multiple stakeholders, to anticipate change and address future implications for the institution. Facilitates execution by ensuring performance indicators or milestones, ownership accountability, budget and resource decisions are rationalized across the strategic priorities.
• Identifies and addresses roadblocks or obstacles that impede the progress of a project or task. Effectively involves others in the decision-making processes when appropriate. Is tenacious at pursuing a goal and bringing it to a successful close. Can be consistently counted on to follow through, meet commitments and deliver results.
• Ensures the development, implementation, and continual evaluation of an organizational structure (internal entities and external service providers), culture, practice, processes, policies, procedures, and management systems that facilitate effective planning and goal achievement.
• Demonstrates understanding and application of key financial indicators and the fiscal management principles needed for sound business decisions. Evaluates and improves on the investment in and return on resources and key expenditures ensuring effective use and stewardship of university resources.
• Effectively uses both formal and informal means of communication and influence to generate understanding, alignment, and buy-in. Is not afraid to challenge leadership decisions when necessary. Uses empathy, diplomacy, and tact to build relationships and diffuse high-tension situations.
• Is dedicated to and tenacious about meeting the expectations and requirements of the campus community and uses feedback and insights to improve the Physical Plant function. Thinks and acts with others' interests and needs in mind; displays a strong service orientation, and sense of urgency and responsiveness to their needs, inquiries, and request. Probes and listens effectively to determine their position, challenges, or needs. Quickly and accurately interprets those needs and recommends optimal solutions.
• Demonstrates the courage and fortitude needed to balance patience and deliberation with persistence and urgency. Models and encourages challenging the status-quo to find more effective and efficient approaches. Facilitates creative thinking, brainstorming and piloting of new ideas and approaches - using both success and failures as learning opportunities.
• Demonstrates a commitment to ongoing individual conversion and growth. Uses feedback and self-awareness to continually grow and sharpen one's own leadership skills. Creates and seizes opportunities to motivate and support the performance and growth of others including training, teaching, coaching, and mentoring them. Equips and empowers others to act.
Education & Experience
• Bachelors degree in Engineering, Construction, Management, Facility Management or related field as a minimum, MBA preferred. Equivalent experience will be considered.
• APPA CEFP certification is a plus.
• 5 to 7 years in educational facility management experience with 3+ years of leading exempt and non-exempt employees.
• Must be familiar with local, state, and federal regulatory codes, guidelines for construction, system function, and safety. Must have knowledge of EPA guidelines and logs, safety (OSHA), O&M manuals, etc.
Certifications & Licenses
• PE license would be helpful
• On call 24/7 for emergencies.
• Ability to personally navigate to all levels of buildings and sites under construction.
• Ability to drive and travel via air as needed.
• Must live within 30 minutes of campus in order to be physically present during facility emergencies.
Candidates must submit an online application, a resume, a list of references, and a cover letter that demonstrates their fit for the position based on their experience, accomplishments, and skills as well as their desire to advance the mission of Franciscan University.
Please apply online: https://franciscan.edu/executive-director-of-physical-plant-services/
For other information and job postings, visit our website at https://www.franciscan.edu
Franciscan University of Steubenville is committed to principles of equal opportunity and is an equal opportunity employer.