Assistant Director of Residence Life for Housing Operations

Position Summary
Walsh University is seeking a highly motivated, self-directed and flexible individual who is passionate about the environment found on a private, values based, Catholic liberal arts campus. The Division of Student Affairs at Walsh University advances the University mission and core values by cultivating programs, services and learning opportunities to create a supportive and transformative educational experience for our students in alignment with our Catholic foundation.

Our approach to student development is rooted in hospitality and presence to promote a community of belonging where all students can thrive. We seek to invite our students to take an active role as life-long learners both inside and outside of the classroom. We believe that investing in the holistic development of our students through teaching, mentoring and role modeling is central to the formation of the whole person in Christ. As professional educators, we aim to inspire our students to find their place, grow in their faith, serve our community and lead with purpose.

The Assistant Director of Residence Life for Housing Operations/Community Director is an integral member of the Residence Life team and responsible for creating and maintaining a vibrant, faith-centered community for our residential residence halls. The Assistant Director provides hands-on leadership, supervision and management for our residential communities. Serving as a catalyst for student formation, the Assistant Director demonstrates a commitment to the educational, intellectual, social and spiritual development of our students. This includes the establishment of programs and services which foster respect, dignity, and Catholic virtue in unison with our University mission and faith tradition.

Primary responsibilities include establishing close relationships with students, staff, and faculty; managing day to day operations of an assigned residential housing area; oversight of housing occupancy management and control; serving as the liaison to residential campus facilities; Resident Assistant supervision; residential community programming; faith and spiritual formation; conflict resolution and conduct adjudication; and on-call support/crisis management. The Assistant Director is an employee of the Division of Student Affairs and reports to the Director of Residence Life.

Essential Duties and Responsibilities
The essential functions include, but are not limited, to the following:

HOUSING OPERATIONS
• Manages BANNER and eRezlife - the university's ERP and housing management system - including creation and maintenance of all relevant housing occupancy, meal plan and billing data.
• Oversees administration of residence hall room assignments, annual housing selection process and room changes for all new and returning students.
• Coordinates housing for early arrivals (preseason athletics), break periods (winter, spring, Easter) and summer academic sessions.
• Coordinates the dissemination, collection and processing of Residence Life housing forms (i.e., housing application; room/meal change requests, intention forms, etc.).
• Serves as the housing liaison to University constituencies (Admissions, Accessibility Services, Financial Aid, Finance, Dining Services) to coordinate University housing and meal plan assignments, balancing and reporting.
• Partners with the Associate Director of Facilities to coordinate room readiness (quarterly safety inspections, damage assessment and room readiness).
• Coordinates the residence hall room/community damage billing process and maintain all room condition inventories in the housing management system.
• Serves as the primary point of contact for students and families regarding room assignments, accommodation requests, and housing processes.
• Serves as the liaison for residence life external vendors (laundry, vending, etc.) to ensure all services are being properly maintained.
• Manages the use of residence hall auxiliary spaces (classrooms, theater, computer labs, and commons areas) for use by campus clubs/organizations and university departments.

COMMUNITY LIFE RESPONSIBILITIES
• Executes on overall responsibility for one residential area consisting of 150-250 students in a traditional or apartment-style residence hall setting.
• Serves as a manager, leader and mentor that will set the tone for the creation of a residence hall environment that is positive, developmental and faith-centered, consistent with the University's mission, values and Catholic foundation.
• Supervises, mentors, trains, and evaluates a team of Resident Assistants.
• Encourages authentic Christian maturity and community development through student programming and events.
• Serves as a member of the Cavs Cor Cordium advisor team by mentoring students, connecting them with peers and advancing their ability to prepare for the ethical and moral dimensions of professional practice and good citizenship.
• Works collaboratively with the Campus Ministry team to plan programs focused on spiritual development and supports establishing a strong faith driven community in the residence halls in alignment with our Catholic foundation.
• Communicates, models and enforces University policies, procedures and community standards by serving as a student conduct hearing officer and board member.
• Maintains residence hall records and inventories; issuance of building keys/swipes; and other housing and conduct data files.
• Oversees opening and closing of residence hall area during University break periods and supervises check-in and check-out responsibilities.
• Provides exemplary customer service to students, families, colleagues and university offices by providing personal attention, strong communication and reliable follow through.
• Participates in on-call responsibilities, crisis intervention, and conflict resolution.
• Handles other duties and special projects as assigned to support Residence Life, Student Affairs and campus-wide initiatives.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Required Qualifications (Knowledge, Skills, and Abilities):
Must understand and support the Mission, Vision and Code of Ethical Conduct of Walsh University, as a Catholic higher education university as expressed in Ex Corde Ecclesiae, and possess the following:

Education and Academic Status:
Bachelor's degree required; Master's Degree preferred with appropriate related experience; preferably in the areas of residence life, college student leadership, counseling, campus ministry, and/or programming. Relevant experience in billing, data basing, logistics, operations and coordination of facilities/space.

Experience, Skills and Abilities:
Relevant experience working in student affairs, student services , campus ministry or pastoral care setting; experience working with young adults in a Catholic setting; experience in conflict and dispute resolution/mediation; and experience in residence life (having previously served in a live-in staff role); Experience as a supervisor or peer leader; Strong interpersonal skills and emotional intelligence, guided by strong Christian values that guide your work and life; organized and detail-oriented; provide a solution-focused mentality and ability to be team and goal driven; and a positive attitude and sense of humor is a must.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• Frequently: sit, perform desk-based computer tasks; use fine manipulation and grasp; use a telephone; write by hand; sort and file paperwork.
• Occasionally: stand and walk; twist; lift, carry, push, and pull objects that weigh up to 10 pounds.
• Occasionally: ability to attend events and activities on or off campus.
• Frequently: ability to interact and communicate with members of the University and others as necessary.
• As needed: ability to work any part of the day or week, including early mornings, evenings, overnight hours, weekends, and holidays.

Application Instructions:
Applicants must submit a completed online application and any additional documents requested by the search/interview committee. This may include resume, unofficial transcripts, etc.

Apply at: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=109153&clientkey=1051C39EB9AB7F40500A9D465D1FF64D&jpt=80b395be50a02b88d74789ef68fd07ae

About Walsh University
Walsh University is seeking a dynamic, energetic, and passionate individual who is enthusiastic about the environment found on a private, values based, Catholic liberal arts campus. Walsh University believes in the desirability of a small university that promotes academic excellence, a diverse community and close student-teacher interactions. A commitment to the Judeo-Christian tradition, diversity and service learning are critical to the mission of Walsh University. Walsh University is committed to principles of equal opportunity and is an equal opportunity employer.