POSITION SUMMARY: The Regional Director is responsible for providing strategic direction and leadership to the regional office; developing and maintaining engagement between Catholic Charities and a variety of critical constituencies (e.g., Catholic clergy, parishioners, volunteers, donors/benefactors, corporations, foundations, funders, people of good will, and the public at large); securing resources needed to maintain and expand office and agency services and operations; directing the delivery of programs and services and implementing community outreach in keeping with the mission of Catholic Charities; interpreting and implementing agency policy in the provision of programs and services.
ESSENTIAL FUNCTIONS:
1. Secures financial and human resources needed to maintain and expand office and agency
services and operations. This includes but is not limited to organizing fundraisers, cultivating
relationships with donors, partnering with Catholic parishes, submitting contract and grant
applications, and developing communication streams with local constituents.
2. Provides oversight of contracts and grants, including submissions, compliance, quality, and
reporting.
3. Directs delivery of agency programs and services in the region; identifies needs, and plans,
organizes, and coordinates regional office programming and administrative activities;
ensures that activities are conducted in accordance with established policies, procedures,
professional standards and contractual requirements, and the mission of Catholic Charities.
4. Prepares and administers the regional budget; ensures that expenditures are consistent with
established budgetary goals and constraints.
5. Maintains and supports local advisory board.
6. Represents Catholic Charities in the region; provides liaison with local clergy, parishioners,
benefactors, Diocesan groups, other area agencies, and the public; identifies and addresses
needs consistent with the policies and philosophy of the agency; communicates agency
policies, programs, and services; develops volunteer resources; participates or directs staff in
association with local committees, boards, and professional organizations.
7. Participates in the evaluation of agency services and in strategic planning toward the
accomplishment of the agency mission; participates in the planning and execution of the
agency’s Continuous Quality Improvement system.
8. Selects and supervises staff; plans and organizes work; develops and establishes work
methods and standards; conducts and/or participates in staff training and development;
reviews and evaluates employee performance; executes disciplinary action.
OTHER RESPONSIBILITIES:
1. Participates in staff meetings, staff training, and development activities as directed.
2. Directs the maintenance of local Agency facilities and equipment in accordance with
established standards and operating requirements.
3. Performs other duties as required.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
1. Graduate degree preferred; Bachelor’s degree required.
2. At least five years of combined supervisory and direct human services experience.
3. Skill required to: direct the operations of a regional social services office; execute
responsibilities in keeping with established policies, standards, legal and contractual
requirements; promote agency programs and provide public relations; participate in the
planning and evaluation of agency programs and services; prepare and administer budgets;
prepare reports and make presentations; establish and maintain effective working
relationships; supervise assigned staff.
4. Ability to work closely with Catholic clergy, parishioners, and Diocesan groups.
5. Ability to communicate with fluency, orally and in writing, in the English language.
6. Authentic affinity for the ministry of Catholic Charities in service to those most in need and
advocacy on their behalf.
7. An entrepreneurial, results-driven style with ability to lead, manage, and be accountable.
8. Strong interpersonal and presentation skills as well as the ability to function in a high
demand arena.
9. Commitment to the use of data and quantifiable metrics in analysis, goal-setting, planning,
and reporting.
10. High proficiency with Microsoft Office tools (e.g., Outlook, Word, Excel, and PowerPoint)
and current social media outlets.
11. Possess and maintain throughout employment in this position ability to travel throughout the
46-county service area of Catholic Charities and occasionally out-of-state.
WORKING ENVIRONMENT: Responsibilities of the Direct Assistance Coordinator involve travel, and work beyond the regularly scheduled workday. Weekend work and weekend travel may be required.
Charlotte, NC, USA