Mission Service Dept Manager

Provides direction, coordination, and leadership for the Mission Services Department (MSD) staff working to achieve MSD goals. Supervises MSD staff, who have the following responsibilities: Recruitment; Admissions; Training & Educational Programs; Always a Missioner (Returned Missioners); and Friends Across Borders. Develop and monitor MSD budgets. The MSD Manager is accountable to the Director of Mission and works in close collaboration with other departments.

Essential Job Criteria

Education: College degree in a social or behavioral science, human resources, management
or other relevant field, or equivalent work experience;
Experience: 2+ years in overseas mission or similar overseas volunteer service, experience
with MKLM a plus;
3+ years experience in directing a staff team, or equivalent proven managerial
skills;
Working knowledge of the Catholic faith with an understanding of the
contemporary Catholic Church and Catholic Social Teachings;
Prior work experience in a nonprofit or faith-based organization a plus.

Skills & Responsibilities: Ability to coordinate, collaborate with, and engage people of diverse
backgrounds; Strong listening skills, team leader and supervisory skills;
Strong verbal and written communication skills;
Ability to develop and supervise annual department budgets and strategic plan;
Ability to publicly represent MKLM in meetings and presentations - large and
small; Ability to manage interpersonal conflicts and respond to crises;
Willing to be trained in behavior-based assessment and perform admissions
interviews and assessments, as well as accompany MKLM candidates in mission
discernment;
Ability to develop a deep working knowledge of each manager-level position in
MSD and be able to work in a team with - or perform the functions of - the
respective;
Computer and Internet skills; Bilingual a plus.
Must maintain high levels of confidentiality; HIPPA training a plus

Supervisory Responsibilities
Supervises Mission Services Department staff, who have the following responsibilities: Recruitment;
Admissions; Training & Educational Programs; Always a Missioner (Returned Missioners); and Friends
Across Borders.
Essential Job Functions
Reporting to the Director of the Mission and working in collaboration with, and support of each MSD
staff member, the Mission Services Department Manager has the following principal responsibilities:
• Oversight of the Mission Services Department, that includes recruitment, admissions,
orientation, educational opportunities, training, and programs such as Friends Across Borders,
and Always a Missioner.
• Support of MSD department staff to provide a positive work environment and ensure
compliance with MKLM policies and procedures;
• Participate in development of MKLM strategic plan, oversee its implementation as it concerns
MSD, inform the Director of Mission regarding progress towards completion of goals; track data
and assist in the preparation of reports regarding MSD work;
• Develop and monitor all MSD budgets and subsequent financial reporting. Responsible for
oversight of expenses charged to the MSD budget;
• Work collaboratively with other department managers (communications, advancement and
finance) to help achieve MSD & MKLM goals;
• Supervise MSD staff and implement timely performance evaluations with staff members;
• Oversee planning, implementation and evaluation of MSD programs, especially admissions and
orientation;
• Promote collaboration among Maryknoll entities, and with other overseas mission sending
groups;
• Perform other MKLM-related tasks as requested by the Director of Mission and Executive
Director.
• Develop and maintain the Orientation and MIP programs syllabus and calendars. Recruit and
manage speakers and presenters for both programs.
FULL JOB DESCRIPTION AVAILABLE UPON REQUEST
SALARY RANGE: $62,800-$64,000
SUBMISSION DEADLINE: 5/30/2023