Student Services Specialist

Student Services Specialist

Saint Mary's University of Minnesota is seeking applications for a Student Services Specialist on our Twin Cities campus. This position provides a high level of customer service to prospective and current students to guide them through Saint Mary's processes and procedures. This role will assist and advise students as the first point of contact in the following areas: student portal access, tuition and billing, financial aid, and registration services.

The selected candidate will have the following skills and abilities:

A demonstrated commitment to customer service and student success.
Excellent communication, listening, writing and editing skills.
Effective problem-solving, organizational skills and attention to detail.
Ability to translate financial information into understandable language for students.
Work efficiently in a fast-paced environment and be adaptable to work change.
Ability to work with diverse groups of people, work individually and within a team.

Qualifications:

Bachelor's degree required.
Previous customer service experience required.
1-3 years of work experience in higher education or student services is preferred

Apply online at https://hive.smumn.edu/about/offices/human-resources/employment-opportunities and please include a cover letter, resume, and contact information for three professional references.

Saint Mary's University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary's University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.

Saint Mary's offers a comprehensive benefit package including health, dental, vision, life and disability insurance, flexible spending, retirement pension plan, and both undergraduate and graduate tuition remission plans.

All offers of employment are contingent upon the successful completion of a criminal background check.