Wanted! IT professional who'd be described by peers or supervisors as a "self starter" or a "scrappy" professional! Let us first describe what we aren't looking for. We are not looking for someone who only takes directions and needs to be told what to do. What are we looking for? Great question! We are looking for an aspiring IT professional with a balance of customer centricity AND a solid grasp of IT systems administration. This role requires the ability to adapt and pivot between help desk tickets while also patching the firewall and ensuring server backups go off without a hitch. If you are someone who can take direction AND independently solve problems, we want to hear from you!
Meaningful and challenging work in a fast-paced and ever-changing environment
An opportunity to change people's lives by ensuring that our team has the technology tools they need to succeed
Best in class platforms and technologies that are used throughout the IT industry, including identity management and mobile device management
An opportunity to lead new IT initiatives and implement new technologies
A talented and passionate team dedicated to your personal and professional growth
A continuous improvement mindset. You don't settle for how things have always been done.
A drive to constantly learn new technologies and systems
The ability to get an answer to any question that comes your way
A security-first mindset
The ability to task-switch and work across a multitude of platforms
Proven track record of troubleshooting Windows and macOS
2 years of experience administrating Google Workspace or Office 365
Bachelor Degree in an IT-related field, or a high school diploma with 5+ years of work related experience
Experience with network infrastructure, including firewalls, routers, switches, and Wireless APs
Demonstrated track record of providing excellent IT customer service
Demonstrated experience supporting an IT project implementation for a new system or technology
You might also have:
1 year of experience administrating an MDM platform, such as Intune, Jamf, or Mosyle
Experience with the implementation of server hardware and software
Experience with Azure, Google Cloud, or AWS (ideally Azure) Experience with backup software; VEEAM ideally
This position is located in the Greater Cincinnati Area. Applicants who are not local must be willing to relocate-which is why we offer relocation assistance!